Customer Service Associate

Grand Rapids Public Museum
  • Grand Rapids, MI
  • Full-time
2 days ago

Job Description

This position will begin primarily on Friday, Saturday, and Sunday. The schedule is subject to change as the Museum needs change. Customer Service Associates help ensure visitors have a memorable visit at the GRPM through an efficient ticketing process, excellent customer service, and assistance with inquiries. You will also be responsible for the daily operation of the ticketing desk, the Spillman Carousel, special exhibit galleries and more. You will ensure visitors have the best experience possible. This position receives daily tasks and guidance from the Customer Service Leads but directly reports to the Customer Service Manager.

Numbers & Facts

LocationGrand Rapids, MI
Job TypeFull-time

Skills

  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched

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