Job Description
Job Description
Job Description
- Answer incoming phone calls, emails, and text messages professionally.
- Assist customers with questions about paving, asphalt, sealcoating, and repair services.
- Schedule estimates, consultations, and project appointments.
- Create and update customer records.
- Communicate with field crews regarding schedules and customer requests.
- Follow up with customers before, during, and after project completion.
- Resolve customer concerns promptly and professionally.
- Process invoices and payments when needed.
- Maintain accurate records of customer interactions and job status.
- Provide exceptional customer service while representing the company in a positive manner.
Skills
Billingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Maintenance Servicesunmatched
Short Messaging Service (SMS)unmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder