Round One Entertainment logo

Customer Service Associate

Round One Entertainment
  • Rowland Heights, California
  • $21–$22.75
  • Instant Apply
1 day ago

Job Description

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Round One Puente Hills is hiring for the following positions:
  • Amusement (Arcade): Game card sales, prize redemption, crane and arcade floor support.
  • SPO-CHA (Sports Challenge): Monitor and enforce the “House Rules” while ensuring all guests and employees are in a safe environment, and hosting parties and events.

Position Details:
  • Wage: $21-22.75/hr.
  • Part time: [20-25] hours a week.
  • Shifts: Hours of operation are 10am-2am. This is a high-paced work environment with peak hours from 5pm-2am and weekends. The majority of scheduled hours will be nights (closing) or weekends.

Benefits:
  • 1 hour to play (non-prize) arcade games per week.
  • 90 minutes of bowling or Spo-Cha per week.
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 complimentary beverage per working shift.

Education/Experience:
  • High School diploma or GED required.
  • 1-2 years experience in hospitality, food service, retail, or entertainment is a plus.

Work Environment and Physical Demands:
  • This is a fast-paced environment with high levels of noise, dust, and activity.
  • All positions require standing and walking for extended periods, bending, stretching, and working in tight spaces.
  • Lifting and/or moving up to 100 lbs. with assistance may be required (Food & Beverage: approximately 50 lbs.).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!

Numbers & Facts

LocationRowland Heights, California
IndustryEntertainment Venues and Theaters
Salary$21–$22.75
Company Size20 to 49 employees
Websitehttp://www.round1usa.com/

About Company

Round1 is an multi entertainment activity complex company holding 5 stores in California, 1in Washington, 1 in Texas, 1 in Massachusetts and 1 in Illinois. (as of April, 2016).

Our typical store is around 50,000 square foot age as anchor tenants in shopping malls. In it, we offer bowling, arcade games, billiards, darts, ping pong, food and drinks, a variation that is not matched by other competitors in the industry.

Round1 originated back in 1980 and with the support from the fans and customers have successfully grown into a 113 store accounting for $890 million in sales. The stores combined bring in over 25 million customers annually. We cater to wide range of customers from family, groups of kids and adults providing an extraordinary fun and unforgettable experience. First oversea expansion was targeted to the United States as the company opened up the 1st store abroad in City of Industry, California back in August of 2010. From there the company has continued to add and now has 9 and counting. 2016 has at least 3 stores scheduled to open in Grapevine TX, Concord CA and Exton PA.

We are currently recruiting staff members and managers to join the company and help with the growth and the development. They will specifically be roles in opening up new locations and operating them. Employment of staff and managers operating existing stores are available as well. All employees with significant performances and outputs will be considered for internal advancement to GM. Beyond GM is a District Manager role. Depending on the skills and the expertise, advancing to a specific HQ position is possible as well.

Our motto is to have individuals develop and grow as the company grows and expands.

We are waiting for your application from all of you who would like to join our quest to become the number 1 entertainment center in the country.

Skills

  • Beveragesunmatched
  • Customer Support/Serviceunmatched
  • Facebookunmatched
  • Food Servicesunmatched
  • High School Diplomaunmatched
  • Physical Demandsunmatched
  • Retailunmatched
  • Salesunmatched
  • Sportsunmatched
  • Twitterunmatched
  • Video Gamesunmatched

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