Business Development Center - HICLocation: 6030 East Independence Blvd, Charlotte, North Carolina 28212$20/hr + Monthly Performance Bonuses | Annual Earnings $42,000–$55,000Ready to build a real career — not just work a job? Join Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte.Built on a culture of People Development and Servant Leadership12 Week Paid Training | We are invested in your success!Leadership Development | We promote primarily from within!Industry Leading Benefits (See Below) What You'll Earn$20.00/hour base payMonthly performance bonuses — your effort directly impacts your paycheckAdditional bonuses for growth certifications and development milestonesAnnual earnings potential: $42,000–$55,000 Your ScheduleWe operate multiple shifts to serve our customers, and schedules vary by team. All teammates should be available to work 5 days per week, Monday–Saturday, with shifts falling within a 7:30 am–6:00 pm window. Saturdays rotate — you'll work every other Saturday with a weekday off in exchange. Your specific shift will be confirmed during the hiring process. What You'll DoAs a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.Deliver exceptional concierge-level service via phone, text, and emailSchedule service and sales appointments for our luxury dealershipsFollow up on appointment outcomes to ensure a seamless customer experienceLog all customer interactions accurately in our Dealership Management SystemCollaborate with teammates to maintain a positive, supportive team environmentParticipate in ongoing training and development through Hendrick University What We're Looking For:Strong verbal communication skills and a warm, professional phone presenceComfortable multitasking in a fast-paced, tech-enabled environmentComputer and email proficiencyA positive, competitive, and team-oriented attitudeAvailability Monday–Saturday within the 7:30 am–6:00 pm windowMust successfully complete a background check, MVR, and pre-employment drug screen Industry Leading Benefits:Medical, dental, vision, and prescription coverageBasic life insurance + supplemental life, short- and long-term disability options401(k) with company matchPaid time offEmployee Assistance ProgramEmployee discounts on vehicle purchases, parts, and serviceComprehensive employee recognition programsThe Ricky Hendrick College Scholarship Program — available to eligible dependents of Hendrick employees Apply Today!Our recruiting team reviews applications promptly and our next training class is filling now. Submit your application and take the first step toward a career you can be proud of.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.H
Hendrick Automotive Group Corporate