General information
Country: USA State: Texas City: San Antonio
Descriptions & requirements
About the role
As part of our 3rd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to ensure shipments are being picked-up and delivered while helping resolve any problems that occur.
Whats in it for you
Compensation starting at $17.50 per hour 2.50 shift differential Health, Dental, and Vision coverage to best fit your needs, including a plan that takes 0 out of your paycheck 401k with company match Up to $5,000 in tuition reimbursement Personalized career path with 75% of leadership promoted from within
We win wherever we go - Voted a Fortune 100 Best Companies to Work for 2023 and Forbes Americas Best Employers 2022
What youll be doing
Handle a high volume of inbound and outbound phone calls ensuring pickups and deliveries are on schedule Help resolve shipping issues with a high sense of urgency and professionalism Document and manage all tasks in our internal systems Provide updates and communicate directly with the internal sales and support teams
What you need
A passion for customer service The desire to be a part of TQL while contributing to our continued growth Hall of fame work ethic with a history of excellent attendance Ability to take ownership of responsibilities and see tasks through completion Excellent communication, organization, and problem-solving skills
Where youll be
6010 Exchange Parkway San Antonio, Texas 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g. F-1 STEM OPT H-1B TN J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting and after-hours calls and specific needs. At TQL, the opportunities are endless, which means that there is room for career advancement and the ability to write your own paycheck.
Whats your worth
Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com.