Customer Service & Dispatch Representative

Customer Service & Dispatch RepresentativePay: $37,000-$42,000 first-year earningsSchedule: Monday-Friday, 8:00 AM-5:00 PM (No weekends!)Who We AreAt Bug Zero, we've been protecting homes and businesses for over 36 years.  We pride ourselves on exceptional customer service, strong relationships, and reliable pest management solutions that give our clients peace of mind.What You'll DoAs a Customer Service & Dispatch Representative, you'll be a key part of our daily operations and customer experience.  Responsibilities include:Answering inbound calls with professionalism and careScheduling and coordinating technician routesAssisting current and prospective clientsPromoting Bug Zero servicesResolving client concerns and problem-solvingAssisting with Accounts ReceivablePerforming administrative tasks as neededWhat We're Looking ForAt least 2 years of customer service experienceStable work historyFriendly, professional phone presenceStrong organization and attention to detailProficiency with MS Office, email, internet, and CRM softwarePositive, customer-focused attitudeWhat We OfferCompetitive pay with growth incentives and sales opportunitiesMedical, dental, vision, and life insuranceRetirement plan with company matchPaid holidays, vacation, and personal daysSupportive, team-oriented work environmentBug Zero is an Equal Opportunity Employer and maintains a Drug-Free Workplace.Apply today and join a company that values customer service and long-term careers.