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Customer Service Dispatcher

Global Channel Management
  • Hauppauge, New York
    24 days ago

    Job Description

    Customer Service Dispatcher 1-3 years experience

    Customer Service Dispatcher requires:

    Proficient with computers

    Windows applications

    Oracle experience a plus

    Customer Service Dispatcher duties:

    Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.

    Take service calls, communicate

    Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.

    Reassign work as needed, making judgments based on current workloads & priorities.

    Numbers & Facts

    LocationHauppauge, New York
    Websitehttps://www.globalchannelmanagement.com/

    Skills

    • Accounts Receivableunmatched
    • Customer Support/Serviceunmatched
    • Oracleunmatched

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