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Customer Service Jobs in Atlanta, GA

Customer Service Lead

Dunhill Professional Search of Wilmington, Inc.
  • Atlanta, GA
  • $80,000–$150,000 Per Year
  • Full-time
  • Quick Apply
30+ days ago

Job Description

Customer Service Lead

SDL Leadership • Full-time • Secret Clearance Required

Secret clearance

7+ years IT support

2+ years leadership

ITIL practices

Drive excellence at the front lines of IT support. As Customer Service Lead, you’ll own service desk operations end-to-end — from guiding a skilled team of support specialists to championing continuous improvement across the board. You’ll be the go-to escalation point when things get complex, and the strategic voice that keeps support aligned with organizational goals.

Numbers & Facts

LocationAtlanta, GA
Job TypeFull-time
Salary$80,000–$150,000 Per Year

Skills

  • Continuous Improvementunmatched
  • Customer Support/Serviceunmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Leadershipunmatched
  • SDL (Specification and Description Language)unmatched
  • Secret Clearanceunmatched
  • Technical Supportunmatched

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