Customer Service Logistics Coordinator

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Description

Pay: $23.00-$24.00 per hour + Benefits

Schedule: Full-Time | In-Office | Monday-Friday | 8:00 AM-5:00 PM

Location: Las Vegas, Nevada

About the Role

Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our Las Vegas, Nevada team. This is a full-time, in-office position based in Las Vegas.

This position is responsible for providing excellent customer service while coordinating customer orders and time-sensitive shipments, including trade show and high-value freight.

The ideal candidate is organized, detail-oriented, dependable, and able to manage multiple customer accounts, orders, and deadlines while maintaining accurate information throughout the shipment process.

What You'll Do

• Process customer orders and respond to customer inquiries in a timely and professional manner.
• Coordinate freight and manage time-sensitive shipments, including trade show and high-value freight.
• Maintain and update orders throughout the shipment process.
• Communicate shipment status, changes, delays, and exceptions to customers.
• Coordinate with customers, agents, operations, and other internal departments.
• Prepare customer quotes and ensure shipment documentation is accurate, complete, and processed timely.
• Manage multiple customer accounts, orders, and deadlines while maintaining accurate records.
• Perform timely and accurate order entry and ensure shipment information remains current through completion.
• Assist with resolving customer and shipment issues and involve appropriate team members when needed.

Perks & Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Equal Employment Opportunity

Legacy Transportation is an Equal Opportunity Employer. Disability/Veteran.

Requirements

What We're Looking For

• 1-2 years of customer service, logistics, transportation, or related experience preferred.
• Good organizational and time-management skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy in order entry, shipment information, documentation, and recordkeeping.
• Effective written and verbal communication skills.
• Experience with customer order processing, transportation order entry, or shipment coordination preferred.
• Strong problem-solving and follow-through skills.
• Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
• Dependable and adaptable with the ability to work independently and collaboratively within a team.

Salary Description

$23.00-$24.00/hr