Customer Service Manager

• Develop and execute marketing strategies to promote our construction services and enhance brand visibility.
  
• Manage client communications, responding promptly and professionally to inquiries, quotes, and follow-ups.
  
• Create and maintain marketing materials such as presentations, social media content, newsletters, and proposals.
  
• Conduct market research to identify new business opportunities and stay ahead of industry trends.
  
• Collaborate closely with company leadership to align marketing and customer outreach with business goals.
  
• Use CRM and digital marketing tools to track leads, customer interactions, and campaign effectiveness.
  
• Represent the company at trade shows, community events, and client meetings as needed.
  
• Provide creative ideas and initiatives to help grow the business and improve customer experience.
  

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
  
• Minimum 3 years of experience in marketing, business development, or customer-facing roles.
  
• Strong skills in digital marketing, content creation, and client communication.
  
• Self-motivated with the ability to work independently and manage multiple responsibilities.
  
• Excellent interpersonal, organizational, and communication skills.
  
• Experience with CRM platforms and marketing tools is preferred.
  
• Creative mindset with a proactive approach to problem-solving and business growth.
  

Benefits

• Comprehensive health insurance package
  
• Retirement savings plan
  
• Paid vacation and sick leave
  
• Professional development opportunities
  
• Collaborative and supportive work environment