Customer Service

Job Description

Customer Support Specialist Oklahoma City, OKMonday-Friday | Day Shift (8:00 AM-5:00 PM)$15.00 per Hour | Full-Time | Temp-to-Hire
We're seeking a detail-oriented Customer Support Specialist to join a growing team. In this role, you'll provide exceptional customer service by responding to customer inquiries through email communication, resolving order issues, and ensuring a positive customer experience.If you're organized, computer-savvy, and enjoy solving problems, we'd love to hear from you!
Responsibilities

• Respond to customer inquiries primarily through email
• Process customer claims involving damaged, defective, or lost shipments
• Research and resolve order issues accurately and professionally
• Enter and update customer information in company systems
• Communicate effectively with internal departments to resolve customer concerns
• Maintain detailed and accurate records of customer interactions
• Meet quality, productivity, and response time expectations

Qualifications

• High School Diploma or GED required
• 1-3 years of customer service, administrative, or office experience
• Strong computer skills, including Microsoft Outlook and Microsoft Office
• Excellent typing and data entry skills
• Strong written communication and grammar
• Ability to multitask and stay organized in a fast-paced environment
• Professional attitude with excellent attention to detail
• Previous e-commerce, retail, logistics, or order processing experience is a plus
• Experience with claims, returns, or shipping issues is helpful but not required

Schedule

• Monday - Friday
• Day Shift
• 8:00 AM - 5:00 PM or 8:30 AM - 5:00 PM
• 40 hours per week

Benefits

• Health Insurance available on Day One through American StaffCorp
• Weekly Pay
• Full-Time Hours
• Long-Term Opportunity
• Professional Office Environment

If you're looking for a stable weekday schedule and enjoy helping customers while working in a professional office setting, apply today!

Meet Your Recruiter

Mark Edward Morrison
Business Development Manager

Mark was the first hire when American StaffCorp launched the Oklahoma City branch in 2008. Currently he serves as the Business Development Manager. He has learned the ebbs and flows of the OKC market and partners with clients to deliver them the top talent they deserve the first time! Mark takes great pride in making ASC the leader in staffing services in OKC and is truly dedicated to our company.

• 405-516-WORK (9675)
• mark@americanstaffcorp.com
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