Parts Counter Sales Rep West Side Tractor Sales
Bloomington, IN30+ days ago
- Full-time
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Skills
- Analysis Skillsunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Demographicsunmatched
- Licensingunmatched
- Order Processingunmatched
- Pharmacyunmatched
- Prescription Drugsunmatched
- Problem Solving Skillsunmatched
- Resolve Customer Issuesunmatched
- Staff Trainingunmatched
- Training/Teachingunmatched
Description
ConvaCare Services Position
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
- Communicates with customers via inbound and outbound manual calls
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as Insurance, address and telephone number in computerized records
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- help with the training of employees
- calculate figures and amounts in reference to frequency and doses dispensed
- apply common sense understanding to carry out oral and written instructions
Education & Experience:- High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
- Computer entry Required
- Must meet any licensing requirements necessary for specific location
Physical Demands:This employee must occasionally lift and/or move up to 50 pounds.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Numbers & Facts
| Location | Bloomington, IN |
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