Customer Service Rep

Customer Service Rep

About the Role:

Mail Services tasks will include:

• Checking in/out accountable mail
• Sending package reminder emails
• Assisting customers in the mailroom

Cross training for additional departments

Guest Services work will include the following:

• Maintaining cleanliness in hoteling workstations and offices
• Stocking the break area with refreshments and general supplies
• Conference room set-ups and support
• Taking inventory of office and pantry supplies

Reprographics work will include:

• Printing customer requests
• Scanning documents

Qualifications and Requirements:

• Minimum of 1-year customer service-related experience
• High School diploma or equivalent (GED)
• Ability to interact with the end-user in a professional manner, with a sense of urgency.
• Excellent communication skills, both verbal and written
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet employer''s attendance policy.
• Lifting to 50 pounds
• Ability to stand, sit and/or walk for long periods of time with or without accommodations.
• Working in the following areas: guest services, mail, reprographics (printing and scanning), and other tasks including conference room set-up, maintaining cleanliness in offices and workstations, and stocking break areas.
• Other tasks as needed.

"The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."