Customer Service Representative - Credit Union Jobot
Reston, VA6 days ago
- $20–$23 Per Hour
Want to know if you’re a fit?
Upload your resume and let our AI show you.
Upload your resume and let our AI show you.
Skills
- Adjudicationunmatched
- Best Practicesunmatched
- Communication Skillsunmatched
- Cost Controlunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Service Evaluationunmatched
- Customer Support/Serviceunmatched
- Data Warehousing Applicationsunmatched
- Detail Orientedunmatched
- ERP (Enterprise Resource Planning)unmatched
- Entertainment and Mediaunmatched
- Entrepreneurshipunmatched
- High School Diplomaunmatched
- Industry/Trade Analysisunmatched
- Information Technology Consultingunmatched
- Internet Applicationunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Reconciliationunmatched
- Resolve Customer Issuesunmatched
- Returns Processingunmatched
- Secondary Schoolunmatched
- Technical Supportunmatched
- Telecommunicationsunmatched
- Time Managementunmatched
- Transaction Processing/Managementunmatched
- Writing Skillsunmatched
Description
Job Description:
Short Description: Customer Service Representative - Cashier
Traffic and Adjudication
M-F 12:30p-5p
Complete Description:
· The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a problem-solving attitude, and the ability to handle various customer interactions effectively.
· Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
· Assist customers with product information, order status, or any account-related issues.
· Resolve customer complaints and issues efficiently and empathetically, following agency procedures.
· Maintain up-to-date knowledge of products, services, and agency policies to provide accurate information.
· Process transactions, returns, and exchanges according to agency guidelines.
· Collaborate with other departments to address and resolve complex issues.
· Provide feedback to management on recurring customer concerns and suggest improvements.
· Stay informed about industry trends and best practices to enhance customer service quality.
· Perform other duties as assigned to support the customer service team.
Education:-High School DiplomaQualifications:
· 1.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
· 2.Strong organizational and multitasking abilities.
· 3.Excellent written and verbal communication skills.
· 4.Attention to detail.
· 5. Ability to handle sensitive information with confidentiality.
Skills Matrix:
· Practical knowledge of collection and deposit methods, equipment, procedures, and techniques used in accounting and reconciliation activities. Required
· Skilled in handling large sums of monies, computing the difference between amount due and monies received; and recognizing counterfeit currency. Required
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Required
· Ability to handle sensitive information with confidentiality. Required
· High School diploma. Required
· Prior experience as a bank teller or in a related, customer-facing role. Highly desired
Compensation: $20.00 - $23.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Numbers & Facts
| Location | Washington, District of Columbia |
| Salary | $20–$23 Per Hour |
Similar Job Searches
Customer Service Manager Jobs in Washington, DCCustomer Service Representative Jobs in Washington, DCAttendant Jobs in Washington, DCBagger Jobs in Washington, DCCustomer Service Associate Jobs in Fort Myer, VACustomer Service Associate Jobs in George Washington, VACustomer Service Associate Jobs in Arlington, VACustomer Service Associate Jobs in Alexandria, VA
Similar Jobs
- New!
- New!
Automotive Customer Service Representative Valvoline Instant Oil Change
Potomac Falls, VA2 days ago- $15
- New!
Member Services Representative / Teller Sparks Group
Washington, DC4 days ago- $20–$21.50 Per Hour
Mail Services Manager Jamison Professional Services
Gaithersburg, MD14 days ago- $35–$40 Per Hour
- Full-time
- New!
AT&T Sales Representative AT&T
Hyattsville, MD1 day ago 
Outside Sales Representative- SNI Continental Resources
Rockville, MD30+ days ago- Full-time