Customer Service Rep

Join Our Team as a Customer Service Representative in City of Industry, CA

Are you passionate about providing exceptional customer service? We're looking for a dedicated professional to join our team in City of Industry, CA. This role involves interacting with customers through phone and email, handling a high volume of inbound calls in a fast-paced environment. If you have previous experience in a call center or office setting and excel in computer skills, we want you to be a part of our team!

Position Summary:

• Manage customer requests for orders, substitutions, and credits via various communication channels.
• Offer support for special customer requests.
• Collaborate with different departments within the Distribution Center as needed.
• Participate in other projects or duties as assigned.

Schedule: Monday-Friday, 8:00am-5:00pm

Requirements:

• High school diploma or GED.
• Minimum of 6 months experience in a call center environment.
• Strong data entry skills and ability to handle customer interactions via phone or in person.
• Excellent computer skills.
• Must pass a post-offer background and drug test.

Preferences:

• 1-2 years of experience in customer service, call center, or related field within the foodservice industry.
• Recent experience in a fast-paced call center environment.
• Experience using Cisco phone systems or multi-line phone systems.

Ready to make a difference in customer service? Apply now and become a vital part of our team!

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.