Customer Service Rep Pay Rate $23.00/hour to $25.20/hour Duration 2 Years Hours Part Time 20-32 Hours 1 st shift must have flexibility, some weeks will have more hours Location Santa Barbara, CA
Top 3 Qualities the manager is looking for:
Customer Service Experience, Proficient Communication Skills, and experience handling cash with accuracy -Job Description: Performs duties to Company guidelines and established safety procedures.
" Receives payment (cash, checks or money orders) for service and or/purchase of products.
" Operates company software and hardware to access data on customers accounts.
" Balances cash and checks on hand with system total and prepares funds for deposit.
" Answers basic inquiries relating to payments and general Company programs.
" Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
" Secures all operating and collected funds.
" Performs various clerical office monthly tasks -Highschool diploma required
Job Description
0-2 Years of Experience. Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Numbers & Facts
Location
Santa Barbara, CA
Industry
Staffing/Employment Agencies
Salary
$23–$25.20 Per Hour
Company Size
50 to 99 employees
Year Founded
2014
Website
http://www.insyncstaffing.com/default.html
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
Skills
Check Processingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Maintenance Servicesunmatched
Order Processingunmatched
Procedure Developmentunmatched
Quality Managementunmatched
Research Skillsunmatched
Resolve Customer Issuesunmatched
Retirement Planunmatched
Safety Processunmatched
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