Customer Service Rep

Domino's Pizza Inc
  • Florida, FL
    3 days ago

    Job Description

    Company Description

    COME JOIN OUR FAMILY! 561-318-5023

    MANAGER: Kendrick

    Job Description

    Job Duties

    Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.

    EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING

    EQUIPMENT AND SUPPLIES, BOXES AND PHONES.

    WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING

    PHYSICAL REQUIREMENTS

    Lifting: Occasional

    Weight: Most under 5 lbs. Occasionally up to 35 lbs.

    HEIGHT: FLOOR TO COUNTER

    Carrying: Occasional

    Weight: Most under 5 lbs. Occasionally up to 35 lbs.

    Sitting: Occasional

    Seat: if on break

    Standing: Constant

    Surface: Tile

    Walking: Frequent

    Surface: Tile

    DISTANCE: WITHIN STORE

    Reaching: Occasional

    Level: Floor to 6 or 7 feet

    Twisting: Occasional May twist at waist or turn entire body

    Bending: Occasional May bend at waist or turn entire body

    Squatting: Occasional May squat or bend to reach floor

    Climbing: None

    Pushing / pulling: Occasional Mop bucket and dough trays on dollies

    Foot controls: None

    Driving: None

    Modifications possible: May be requested to assist in lifting or carrying any heavy items.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Numbers & Facts

    LocationFlorida, FL

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