Customer Service Rep

Immediate need for a talented Customer Service Rep (HR). This is a 06 months contract opportunity with long-term potential and is located in Minneapolis, MN(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-31110

Pay Range: $20/hr - $20.35/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Reporting & Analytics
• Develop and support SQL Server Reporting Services (SSRS) reporting solutions.
• Design scalable reporting architectures supporting regulatory, operational, and executive reporting needs.
• Collaborate with business partners to translate reporting requirements into technical solutions.
• Support report automation, distribution, and performance optimization.

Key Requirements and Technology Experience: 

• Key skills; Customer Service and HR
• 2-year college or post-secondary course work in related field or applicable work experience. 
• Strong PC skills, preferred experience working in Workday. 
• Established vocabulary of general HR terminology (recruitment, payroll, benefits) 
• Strong verbal and written communication skills 
• Excellent interpersonal skills with and a customer service approach to problem solving. 
• Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information  
• Bachelor’s degree 
• 3 years of Customer Service experience  
• Candidate with minimum of 1-3 years of experience in administration of HR, Recruitment, Payroll or Benefits. 
• Monitor data movement pipelines and implement controls to ensure data integrity and completeness.
• Partner with upstream and downstream application teams to resolve integration issues.

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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