Customer Service Rep

Job Title: Customer Service Rep

Location: Hybrid to Clayton, MO or White Plains, NY

Pay Rate: Up to $20 per hour

Summary:

• 100% remote but the goal is to convert and FTEs must but hybrid so will only consider candidates who are hybrid to Clayton, MO or White Plains, NY

Responsibilities:

• Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
• Assist team with back-end tasks, such as invoicing, sending data requests, and following up with clients.
• Proactively manage order process.

Requirements:

• A minimum of one year of business-to-business (B2B) client/customer service experience. This must be detailed in the job history of resume. Without this, resumes will be rejected. 
• Ability to absorb product knowledge quickly and process information to apply to client needs.
• Strong analytical skills, along with excellent organizational, time management, and multitasking skills.
• Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.