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Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
High School Diplomaunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Online Communicationsunmatched
PC (Personal Computer) Systemsunmatched
Problem Solving Skillsunmatched
Time Managementunmatched
Description
Customer Service requires:
4+ years' customer service experience
Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Empathy to understand provider frustration, problem-solving, and active listening.
Experience with Microsoft Office products
High school diploma/GED
DUTIES:
Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I