Customer Service Rep

Globalchannelmanagement

  • Youngstown, Ohio
  • 7 days ago
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    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • High School Diplomaunmatched
    • Microsoft Officeunmatched
    • Microsoft Product Familyunmatched
    • Online Communicationsunmatched
    • PC (Personal Computer) Systemsunmatched
    • Problem Solving Skillsunmatched
    • Time Managementunmatched

    Description

    Customer Service requires:

    • 4+ years' customer service experience
    • Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
    • Empathy to understand provider frustration, problem-solving, and active listening.
    • Experience with Microsoft Office products
    • High school diploma/GED

    DUTIES:

    • Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I
    • Enter data in PC system

    Numbers & Facts

    LocationYoungstown, Ohio

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