Looking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether youre recent graduate or have related experience, this position offers a fantastic launchpad for your career in logistics and customer relations as part of a supportive team committed to your professional development.
What Youll Do
As the Customer Service Specialist, you will be responsible for:
Building and maintaining customer relationships to support business growth
Delivering prompt, friendly, and professional service to ensure a positive customer experience
Collaborating with the Sales Support team to identify and act on new business opportunities
Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments
Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents
What Youll Bring
The ideal candidate for this role will have:
Proficiency in Microsoft Office applications
At least two years of experience in customer service or logistics preferred
Strong customer service skills with a positive, team-oriented attitude
Effective problem-solving and analytical skills
Why Join Us in Medina?
Enjoy affordable health and prescription coverage with no waiting periods
Unlock significant career growth upon permanent employment, salary can increase to the low $40s
Thrive within a supportive, team-focused culture that values your contributions and encourages professional development
Benefits offered by the employer once hired permanently.
Location & Schedule
This position is on-site in Medina and offers 2nd shift hours from 2:00 pm - 10:00 pm.
Ready to Take the Next Step?
If you are ready to start a rewarding career as a Customer Service Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
#SSO
Numbers & Facts
Location
Medina, OH
Salary
$20
Skills
Analysis Skillsunmatched
Business Growthunmatched
Business Supportunmatched
Cargo/Freightunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Loading/Unloadingunmatched
Logisticsunmatched
Microsoft Officeunmatched
Operations Managementunmatched
Order Processingunmatched
Problem Solving Skillsunmatched
Professional Servicesunmatched
Purchasing/Procurementunmatched
Sales Supportunmatched
Team Playerunmatched
Transportation and Logisticsunmatched
Truck Driverunmatched
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