Customer Service Representative Bilingual Spanish

Molly Maid
  • Colorado Springs, Colorado
    30+ days ago

    Job Description

    As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
    You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
    Specific Responsibilities:
    • Receive incoming calls in professional and courteous manner
    • Schedule and complete estimates & cleans
    • Perform marketing functions to sell additional work and earn business
    • Return customer calls, respond to customer complaints, and resolve breakage issues
    • Perform administrative functions including data entry, payment processing, and supply inventory
    • Assist with personnel management, including hiring and recruiting functions
    • Perform other duties as needed which may include cross-training in related positions
    Job Requirements:
    • Fluent in English and Spanish
    • Full time
    We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
    John Kadnuck
    Molly Maid of Colorado Springs
    1925 Dominion Way Suite 104
    Colorado Springs, CO 80918
    719.638.7055
    Compensation: Full time 0

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

    Numbers & Facts

    LocationColorado Springs, Colorado

    Skills

    • Administrative Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • English Languageunmatched
    • Housekeeping/Cleaningunmatched
    • Maintenance Servicesunmatched
    • Marketingunmatched
    • Multilingualunmatched
    • Payment Processingunmatched
    • People Managementunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Spanish Languageunmatched
    • Telephone Skillsunmatched
    • Trademarksunmatched

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