Schedule: Full-time | Monday-Friday | Day Shift | No Weekends
Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)
About the Role:
We're looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you'll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.
What You'll Do:
Deliver exceptional customer support via phone in a professional and friendly manner.
Assist customers with inquiries related to high-end luxury products.
Accurately document and manage interactions using CRM systems.
Collaborate with team members via Slack and Google Workspace.
Focus on problem-solving and creating a positive customer experience.
What We're Looking For:
Strong communication skills (written and verbal English).
A genuine passion for customer service and helping others.
Ability to stay organized and multitask in a fast-paced environment.
Experience with CRM tools, Slack, or Google Workspace is a plus.
Why Join Us?
Established & Growing Company - Over 35 years in business.