Customer Service Representative | Eagle Aviation Skip navigation menu Services Show submenu for Services Locations Show submenu for Locations Aircraft Sales About Us Show submenu for About Us Community Impact Careers Contact Toggle main navigation Services Show submenu for Services Maintenance Paint & Interior Avionics Parts Flight Training Locations Show submenu for Locations Columbia Metro KCAE Jim Hamilton - LB Owens Airport KCUB Masters Information Aircraft Sales About Us Show submenu for About Us Community Impact Careers KCAE - 1 803 822-5555KCUB - 1 803 771-7915Request A Fuel Quote Contact KCAE - 1 803 822-5555KCUB - 1 803 771-7915Request A Fuel QuoteCharters FBO Services Sports Charters Flight Training Aircraft Sales Available Aircraft BuySell Process Overview Brokerage Services Maintenance & Completions Maintenance Services Paint & Interior Services Avionics Services Parts Masters Information Military Information Cargo Information FBO Services Columbia Metropolitan Airport Location Information Pilot Information Make A Reservation Jim Hamilton - L.B. Owens Airport Location Information Pilot Information Make A Reservation LINE SERVICES Customer Service Representative Reporting To Line Services ManagerWorking Hours Monday - Friday 200 PM - 1000 PMWork Location Columbia Metropolitan Airport KCAE in West Columbia SC Apply Now About Eagle Aviation Eagle Aviation is a premier 24-hour7 days per week Fixed-Base Operator FBO in Columbia South Carolina with a rich history of over 55 years in the aviation industry. We specialize in 24-hour7 days per week line service maintenance avionics aircraft completions aircraft sales and support services consistently delivering high-quality solutions tailored to our clients needs. Our team is driven by a passion for aviation and a dedication to providing exceptional service. Become part of our team and help us continue our legacy of setting new standards in quality and service in the aviation industry. Job Description Eagle Aviation is seeking a full-time Customer Service Representative to support front desk operations at our KCAE location. The CSR plays a critical role in delivering friendly efficient and professional service to pilots passengers and flight crews. Responsibilities include coordinating logistics processing transactions and communicating with incoming aircraft. This front-line position is ideal for personable dependable individuals who thrive in a customer-facing role. No aviation experience required-we will train the right candidate.Key ResponsibilitesGreet and assist pilots passengers and flight departmentsMake car rental hotel and ground transportation arrangementsCoordinate and place in-flight catering ordersCommunicate via radio with incoming aircraftTake and manage fuel ordersProcess invoices and handle credit card transactionsMaintain a professional and welcoming front desk environmentJob RequirementsStrong interpersonal and communication skillsFriendly professional demeanor with a customer-first mindsetAbility to multitask stay organized and manage time effectivelyMust be available to work weekendsNo aviation experience necessary-training will be providedComplianceMust be at least 18 years oldMust be able to pass drug screening and TSA background screeningMust have a valid Drivers License with reliable transportationBenefits OverviewEagle Aviation offers a comprehensive benefits package that includes significant employer contributions toward medical vision and basic life insurance coverage for eligible employees. Voluntary options such as dental short-term and long-term disability additional life insurance and flexible spending accounts with available employer contribution are also available. Employees can take advantage of a 401K plan with employer matching and a generous PTO program.Compensation Competitive hourly wage with paid overtimeNothing in this job description restricts managements rights to assign or reassign duties or responsibilities to this job at any time. FBO Locations Columbia Metro KCAE2861 Aviation Way West Columbia SC 29170 1 803 822-5555 CAEEagle-Aviation.com Jim Hamilton - LB Owens KCUB1400 Jim Hamilton Blvd Columbia SC 29205 1 803 771-7915 CUBEagle-Aviation.com Line Services Masters InformationSports ChartersMilitary InformationCargo Information Services Aircraft SalesMaintenancePaint & InteriorAvionicsFlight Training Company About UsCareers©2025 All rights reserved. Privacy & Terms of Use.