NOW HIRING CUSTOMER SERVICE & ORDER PROCESSING REPRESENTATIVECarlsbad, CA | MondayFriday | 8 AM4 PM
Advance Services is hiring a
Customer Service & Order Processing Representative to manage customer orders from start to finish. This position is ideal for someone who is highly organized, detail-oriented, proactive, and enjoys working with customers. You'll be responsible for processing purchase orders, coordinating shipments, answering customer questions, and ensuring orders are handled accurately and efficiently.
Pay: Depending on experience
JOB DUTIES- Receive, review, process, and coordinate shipment of customer purchase orders.
- Enter and maintain customer orders in internal computer systems.
- Review purchase orders for pricing, quantities, product numbers, and delivery requirements.
- Identify and resolve order discrepancies before processing.
- Coordinate with sales, warehouses, shipping carriers, and accounting to ensure timely deliveries.
- Monitor open orders and communicate updates, delays, and tracking information to customers.
- Answer customer questions regarding products, pricing, shipping dates, and order status.
- Develop product knowledge to assist customers with their specific needs.
- Maintain accurate customer records, order documentation, and shipping information.
- Address customer concerns and work with appropriate departments to resolve issues.
REQUIREMENTS- Strong customer service and communication skills.
- Excellent attention to detail and organizational skills.
- Comfortable working with computers and entering information into multiple systems.
- Ability to review purchase orders, pricing, quantities, and other details accurately.
- Ability to multitask, prioritize responsibilities, and follow through on orders.
- Professional, proactive, and dependable attitude.
- Previous customer service, order processing, purchasing, or administrative experience preferred.
WHY WORK WITH ADVANCE SERVICES?- Weekly pay
- Benefits and safety incentives
- Friendly recruiting team and ongoing support
APPLY TODAY!
Call or text
605-689-2005 or email
yankton@asinc.net.
Equal Opportunity Employer.