Customer Service Representative/Collector

Atlas Credit Co., Inc.
  • Tyler, TX
  • Autofill and Review
3 days ago

Job Description

Join the Atlas Credit Family!

Build Your Career With a Company That Values You! Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!

Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued. Were looking for friendly, motivated, and dependable individuals to join our team!

What Youll Do As a Customer Service Representative, youll help customers find financial solutions while providing exceptional service both in the office and in the field.

Build positive, lasting relationships with customers Assist with loan applications, payments, and account management Handle incoming and outgoing customer calls Follow up on accounts and past-due balances Conduct field visits to assist customers with payments when needed Answer questions and resolve customer concerns professionally Promote our financial services and help grow our customer base Maintain accurate customer records and transactions Follow company procedures for cash handling, collections, and office security

No financial services experience? We provide training to help you learn our processes and succeed in your role!

What Were Looking For

Customer service experience preferred (1+ year) Strong communication, listening, and problem-solving skills Comfortable making high-volume calls and handling account collections Friendly, professional attitude and willingness to learn Ability to multitask and stay organized in a fast-paced environment Basic computer and data entry skills Valid drivers license, vehicle insurance, and reliable transportation required for field visits English proficiency required; bilingual English/Spanish skills are a plus!

Schedule & Work Environment

Full-time position with 8-hour shifts Primarily Monday-Friday schedule Occasional Saturday shifts may be required based on business needs Availability to work the last Saturday of every month is required Weekday schedules and days off may be adjusted when Saturday shifts are scheduled

Benefits & Perks At Atlas Credit, we believe in taking care of our team!

Competitive pay Performance-based bonus opportunities Group health insurance Optional dental and vision coverage Paid vacation and sick time Paid major holidays 401(k) retirement plan with employer matching Paid training and professional development Opportunities for career advancement

Benefits are subject to applicable eligibility requirements.

Why Atlas Credit? When you join Atlas Credit, youre joining more than a company - youre becoming part of a team that values hard work, customer service, and professional growth. Whether youre looking to build a long-term career in financial services or take the next step in your professional journey, were excited to help you succeed! Ready to become part of the Atlas Credit family?

Apply today! We look forward to meeting you!

#ZR

Numbers & Facts

LocationTyler, TX

Skills

  • Call Volumeunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Credit and Collectionsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Develop and Maintain Customersunmatched
  • Driver's Licenseunmatched
  • English Languageunmatched
  • Financial Servicesunmatched
  • Insuranceunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Past Due Accountsunmatched
  • Problem Solving Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Sales Managementunmatched
  • Spanish Languageunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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