Customer Service Representative

Crunch Fitness

  • College Park, Maryland
  • 24 days ago
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    Skills

    • CPR Certificationunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Defibrillatorunmatched
    • Diversityunmatched
    • Fitnessunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Multitaskingunmatched
    • Philosophyunmatched
    • Point of Sale (POS) Systemsunmatched
    • Retailunmatched
    • Sculptureunmatched
    • System Operationsunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched
    • Writing Skillsunmatched

    Description

    Benefits:
    • Free gym membership
    • Free uniforms
    • Training & development
    • 401(k)
    • Employee discounts
    Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!
     
    At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
     
    Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on our team.

    Job Description:

    The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position.

    Responsibilities:

    • Greet and check in all members, guests, and prospective members.
    • Answer phone calls in a polite and professional manner.
    • Inform prospective members about our membership options and current promotions.
    • Facilitate necessary updates to members’ accounts.
    • Ensure all retail items are fully stocked.
    • Operate the POS system and accept payments.
    • Assist in maintaining the neatness and cleanliness of the club.
    • Other duties as assigned.

    Above description may be subject to change or alteration at any time. 
     
    Qualifications and Skills 

    • High school diploma or equivalent
    • Customer service - 1 year (preferred)
    • CPR/AED certification (required)
    • Proficient reading and writing skills
    • Basic computer proficiency
    • Professional attitude
    • Upbeat and positive personality
    • Efficient and effective communication skills
    • Ability to multi-task and excel in a busy environment

    Physical Requirements
     
    • Must be able to adjust and operate all club equipment.
    • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. 

    Hourly rate is subject to change by state.
    Compensation: $10.00 - $15.00 per hour




    Numbers & Facts

    LocationCollege Park, Maryland

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