Customer Service Representative

Location: Conway, SC (On-Site)
Job Type: Contract | Full-Time and Part-Time Opportunities
Pay Schedule: Weekly
Training: Paid Training Provided

Join Our Customer Service Team!

Sparta Networking is currently hiring Customer Service Representatives in Conway, SC. We're looking for outgoing, reliable individuals who enjoy talking with people and want to work in a friendly, fast-paced office environment.

In this role, you'll connect with customers over the phone, discuss vacation and travel opportunities, answer questions, and assist with the next steps in the reservation process. You'll help customers understand their options while providing a positive experience from the first conversation.

Whether you're experienced in customer service or looking to start something new, we provide paid training to help you get comfortable with the role.

What You'll Be Doing

• Communicate with customers over the phone about vacation packages and available offers.
• Listen to customers and help identify options that match their interests.
• Explain promotions, pricing, and reservation details.
• Assist with appointment scheduling and booking inquiries.
• Follow up with customers who have expressed interest.
• Enter and update customer information in the computer system.
• Maintain accurate records of customer interactions.
• Work toward individual and team performance goals.
• Provide professional, helpful service throughout each conversation.

Flexible Scheduling Options

We offer several schedules to accommodate different availability:

• Weekday Day Shift: Monday to Friday, 9:00 AM to 4:00 PM
• Weekday Evening Shift: Monday to Friday, 3:00 PM to 10:00 PM
• Four-Day Schedule: Saturday to Tuesday, 9:00 AM to 6:00 PM
• Part-Time Weekend Shift: Saturday and Sunday, 9:00 AM to 6:00 PM

All positions are located at our Conway, SC office. Remote work is not available.

What We're Looking For

We believe a great attitude and strong communication skills can be just as valuable as previous experience.

Successful candidates typically have:

• A friendly, confident, and professional phone presence.
• Strong listening and communication skills.
• Basic computer and typing abilities.
• The ability to stay organized while handling customer conversations.
• Reliable attendance and a positive work ethic.
• A willingness to learn and accept feedback.
• Comfort working toward performance expectations.
• An interest in earning additional income through commissions.

Applicants must be at least 18 years old.

Experience That Transfers Well

Previous experience is helpful but not required. We encourage applications from individuals with backgrounds in:

• Customer Service or Customer Support
• Call Centers or Contact Centers
• Retail and Hospitality
• Hotel or Travel Reservations
• Reception or Front Desk
• Appointment Scheduling
• Restaurant or Guest Services
• Phone-Based Customer Assistance

If you're comfortable working with people and learning new skills, we'd like to hear from you.

Compensation and Opportunities

• $17.00 to $19.00 per hour
• Additional commission opportunities
• Weekly pay
• Paid training
• Full-time and part-time schedules
• Ongoing coaching and team support
• Opportunities to develop professional communication skills
• Potential advancement opportunities

Why Join This Team?

This opportunity is a good fit for someone who enjoys staying busy, meeting new people over the phone, and working in a team-oriented environment.

You'll have a consistent hourly pay rate, the opportunity to earn commissions, and several schedules to choose from. Our training program will help you learn the systems, understand the services, and build confidence in your daily responsibilities.

Apply Today!

If you're ready for a customer service position with weekly pay, flexible scheduling options, and opportunities to earn more, we encourage you to apply.

Submit your resume and let us know which shift works best for you.

For additional employment opportunities, visit spartanetworking.com.

Sparta Networking is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.