About the Position
EagleMeet is looking for a motivated and customer-focused Customer Service Representative (CSR) to join our growing team in Austin, TX.
This entry-level opportunity is perfect for someone who enjoys helping people, communicating with customers, and creating positive experiences. The selected candidate will assist with customer inquiries, provide general information, and support customer service activities related to the company's events and client programs.
Key Responsibilities
- Welcome customers and assist guests during in-person events and scheduled activities.
- Listen to customer concerns and help identify appropriate solutions.
- Provide friendly, professional, and timely customer assistance.
- Maintain positive relationships through clear and effective communication.
- Direct complex inquiries to the appropriate team members.
- Document customer feedback and communicate relevant information to supervisors.
- Assist with resolving routine service issues and customer concerns.
- Support daily customer service operations and team activities.
Qualifications
- High school diploma or equivalent.
- Excellent verbal communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Friendly, patient, and professional attitude.
- Ability to work effectively in a fast-paced environment.
- Good organizational and time-management skills.
- Dependable, punctual, and willing to learn.
What We Offer
- Competitive base pay of $18.00 -$28,00 per week.
- Paid training and ongoing mentorship.
- Hands-on experience in event planning and coordination.
- Opportunities for professional growth and advancement.
- Supportive and collaborative team environment.
- Full-time, in-person employment in Austin, TX.
- Immediate start opportunities.