Customer Service Representative (CSR)

About the Role

We are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.

This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.

Key Responsibilities

• Provide accurate information about services, campaigns, and promotions
• Assist customers with requests, concerns, and basic issue resolution
• Maintain detailed and accurate records of customer interactions
• Support the team with administrative and coordination tasks
• Collaborate with marketing and operations teams to ensure smooth service delivery
• Follow company guidelines and customer service standards

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Positive attitude and problem-solving mindset
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (email, data entry, CRM systems)
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $17 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment
• Consistent full-time schedule