Customer Service Representative (CSR)

Don't stay stuck in the same place, continue to grow with us!

Akmal Qadir-Farmers Insurance Agency in Tracy, California, is looking for a dedicated, driven individual to join our growing team as a Full-Time. If you are determined and have amazing relationship-building skills, then this is your opportunity for a rewarding career with excellent income and growth potential. As a, you will be giving back to your community every day by ensuring you are providing your clients with the best coverage to fit their unique needs. Whether you are experienced in sales, or just looking to begin your career in our amazing industry, we can help you launch your career to new heights.

No previous experience? No problem!

If you have proven experience selling in another industry, plus great customer service skills, and are ready to learn and grow, we can teach you everything you need to know about the industry. If you are looking for the chance to learn new skills and grow your career, this is the role for you. Entry-level applicants will begin with a $35,360 base salary.

Salary Range: $35360.00 - $43000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

Responsibilities

• Providing service to our clients
• Make phone calls
• Filling, Copying, Scheduling
• Prepration of renewal document
• submitting paperwork
• Setting apointments
• Answering Phone calls

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Follow through and exceed current and prospective client expectations.

Excellent Spelling and Grammar skills.

Problem-Solving Capabilities.

Previous work experience in sales, marketing, promotions or telemarketing.

Bilingual, fluent in both English and Spanish. NOT REQUIRED.

No insurance experience required but must be willing to learn