Customer Service Representative / Data Entry

Bilingual Data Entry Specialist

We are seeking a highly organized and detail-oriented Bilingual Data Entry Specialist to join our team. The ideal candidate will possess excellent communication skills in Spanish and have experience working with Warehouse Management Systems (WMS) and Microsoft Excel. This role requires efficiency, accuracy, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Accurately input, update, and maintain data in company systems, including WMS and Excel.
• Generate reports, analyze data, and ensure data integrity across platforms.
• Verify and cross-check data for accuracy and consistency.
• Collaborate with warehouse and operations teams to ensure seamless communication and data flow.
• Perform routine audits of data to ensure quality and resolve discrepancies promptly.
• Manage and prioritize multiple tasks while meeting deadlines.
• Communicate effectively with internal and external stakeholders in both languages (English/Spanish)
• Assist with administrative tasks and other duties as assigned.

Requirements:

• High school diploma or equivalent; additional education or certifications are a plus.
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis) and familiarity with WMS.
• Bilingual proficiency in Spanish (oral and written).
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent problem-solving and communication skills.
• Prior experience in data entry or warehouse operations is preferred.