Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming calls.
Compensation ranges from $19.89 to $24.88 per hour.
Key duties include responding to product inquiries, entering orders via multiple channels, negotiating pricing within set parameters, building customer relationships, maintaining inventory levels, and expediting backorders.
They may handle order approvals up to certain limits and process returns.
Requires a high school diploma or GED with 0-3 years of related experience.
Skills include reliability, organization, strong communication, multitasking, and basic computer proficiency. Knowledge of products is preferred.
The role offers comprehensive benefits including healthcare, 401(k), tuition reimbursement, and paid time off.