Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
You can expand your search for administrative jobs by checking out these similar positions:
Situated just east of the Rocky Mountains, Denver is known for its outdoor culture. The Mile High City has with more than 200 parks within its city limits, including Confluence Park, Washington Park, Sloan's Lake Park, and City Park. Its downtown area is lined with gift shops, restaurants, street food vendors, theaters, music venues, and breweries. U.S. New & World Report includes Denver in its list of the best places to live in the U.S. for its desirability and quality of life. It's no surprise that you're looking to find jobs in Denver.
Denver jobs are in high demand—and high supply. Denver has a healthy job market, above-average median salary, and low unemployment rate. Can't find the job you're looking for in Denver? Consider other nearby communities such as Aurora, Arvada, and Lakewood.
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Denver, Colorado, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Denver is $34,302 per year, which is 9% higher than the national average.
Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Denver, how to nail your job interview, and more.