This full-time Customer Service Representative role involves serving as the main contact for clients, coordinating service requests, supporting scheduling and dispatch, and collaborating with technicians and internal teams to ensure smooth operations. The position emphasizes delivering professional, responsive, and organized service in a fast-paced environment, backed by structured training, modern tools, and supportive leadership. Ideal candidates should have 2-3 years of customer service experience, strong communication and organizational skills, familiarity with technical terminology, and proficiency in Microsoft Suite. Compensation ranges from $22.00 to $24.00 per hour, supplemented by comprehensive benefits including health insurance, 401K, paid holidays, PTO, and professional development opportunities. The company values diversity and is an equal opportunity employer, welcoming applicants without regard to race, gender, or other protected statuses. The role offers a collaborative team environment with clear processes designed to support success.