Optum Care Delivery is seeking a Customer Service Representative to join our team. As part of the Optum Care Delivery organization, you will play an integral part of our vision to make healthcare better for everyone.
This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm MST. It may be necessary, given the business need, to work occasional overtime.
We offer up to 90 days of paid training. External hires will need to be on-site for one and a half days for orientation. Internal hires will not need to complete orientation. The hours during training will be 8:00 am - 5:00 pm MST, Monday - Friday. Upon successful completion of the training period, employees may be eligible for a remote work schedule.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Telecommuting Requirements:
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Come join Reliant Medical Group, where transforming the delivery of health care across Central Massachusetts and MetroWest is our passion. Exceptional care and service for our patients distinguishes us from other health care providers. We employ the best and brightest people to provide care for more than one million patient visits each year across our 19 clinical locations.
Each and every employee contributes to our patients in special ways. We pledge that your career will be challenging, rewarding, and personally satisfying if your commitment to patient care, customer service, and excellence is unwavering.
The mission of Reliant Medical Group is to maximize the health of our patients and the community through expert medical care, compassion, innovative delivery models, medical research and education, and the appropriate use of health care resources.
We will be the preeminent provider in our market. We will achieve this through patient-centered, team-based, coordinated health care, building on the strengths of our physician-led organization. We will recruit and retain highly skilled medical professionals and support staff who take great pride in providing exceptional service and personalized care to our patients and their families.