Robert Bosch GmbH logo

Customer Service Representative

Robert Bosch GmbH
  • El Paso, TX
    4 days ago

    Job Description

    We Are Bosch.

    At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

    Let's grow together, enjoy more, and inspire each other. Work #LikeABosch

    • Reinvent yourself: At Bosch, you will evolve.
    • Discover new directions: At Bosch, you will find your place.
    • Balance your life: At Bosch, your job matches your lifestyle.
    • Celebrate success: At Bosch, we celebrate you.
    • Be yourself: At Bosch, we value values.
    • Shape tomorrow: At Bosch, you change lives.

    Daily Tasks:

    • Organize daily orders to ensure correct on-time shipping.
    • Communicate with various departments on varying topics related to shipping/warehousing.
    • Work closely with planning team to achieve 100% customer satisfaction and zero customer incidents.
    • Verify availability of material required for shipment completion.
    • Proactively conduct analysis in warehouse system to identify reasons behind potential shipment delays and execute corrective action.
    • Communicate to warehouse personnel all shipping requirements.
    • Other Workplace Considerations:
    • Lifting products/materials up to 40 pounds in weight.
    • Standing, walking, bending and twisting, as required to complete job task
    • Must be willing to work 2nd Shift and extended hours, including Saturdays as needed

    Basic Qualifications:

    High School Diploma or GED from in accredited institution

    1+ Years of Warehousing Experience

    1+ Years of Customer Service experience

    1+ Years of Microsoft Applications experience (Word, Outlook, Excel, etc)

    Preferred qualifications

    Shipping experience

    Proficient in English Language (Read and Write)

    Good computer skills and keyboard proficiency

    Excellent communication skills

    Ability to work as part of a Team

    Warehouse management systems, such as SAP, AS400, etc.)

    Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

    Relocation not available

    In addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

    Learn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

    Equal Opportunity Employer, including disability / veterans.

    Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

    Numbers & Facts

    LocationEl Paso, TX
    IndustryEngineering Services
    Company Size10,000 employees or more
    Year Founded1886
    Websitehttp://www.bosch.com

    About Company

    The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at roughly 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

    Skills

    • Communication Skillsunmatched
    • Corrective Actionunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • High School Diplomaunmatched
    • IBM AS-400 Serverunmatched
    • Life Insuranceunmatched
    • Lift/Move 40 Poundsunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Wordunmatched
    • Product Shipmentsunmatched
    • SAPunmatched
    • Shipping Requirementsunmatched
    • Shipping/Receivingunmatched
    • Systems Analysisunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Warehousingunmatched

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