Customer Service Representative (Full Time)

One World Direct
  • Mobridge, South Dakota
    30+ days ago

    Job Description

    A Customer Service Representative (CSR) is responsible for managing and responding to inbound customer service and order processing contacts for One World Directs' many client's. The role of the CSR includes but is not limited to; answering customer questions, solving customer issues and completing order processing. A CSR is expected to exhibit a high level of quality customer service consistent with OWD guidelines.  CSR's may at times, be asked to take on additional responsibilities such as problem forms, manual orders or other duties as assigned. 
    Responsibilities
    *Order Entry*Answering customer service related questions*Taking inbound calls/chats/emails*Staying current on client changes*Some Up-selling and cross-selling involved
    Required skills and attributes
    *Typing and computer skills, with general knowledge of Microsoft windows.*Ability to clearly communicate*Must be able to work closely with other employees*Professional demeanor*Ability to learn about different clients and a variety of products
    Minimum Requirements
    *High school or GED equivalent required*Previous customer experience preferred

    Numbers & Facts

    LocationMobridge, South Dakota

    Skills

    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Cross-Sellingunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Facebookunmatched
    • High School Diplomaunmatched
    • Microsoft Windows Operating Systemunmatched
    • Order Processingunmatched
    • Order/Customer Fulfillmentunmatched
    • Resolve Customer Issuesunmatched
    • Typingunmatched
    • Up-Sellingunmatched
    • eCommerceunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder