Administrative Skills, Billing, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Processing, Order/Customer Fulfillment, Organizational Skills, Record Keeping, SAP, Sales Administration, Sales Support, Warehousing
Graham Personnel Services is seeking a Customer Service & Administrative Coordinator to join our client in Greensboro.
In this role, you'll provide exceptional customer support while assisting with order processing, administrative functions, and sales support. Training is provided, making this a great opportunity for someone looking to grow their skills.
Pay rate: $17/hour
Temp to hire opportunity
1st shift schedule
Responsibilities
- Respond to customer inquiries by phone and email, providing prompt and professional support
- Enter and process customer orders accurately within the company system
- Assist with invoicing, shipping labels, and coordinating deliveries
- Maintain organized records, files, and documentation
- Provide administrative support to the sales team
- Help resolve customer concerns and ensure a positive customer experience
- Collaborate with office and warehouse personnel to ensure efficient order fulfillment
Qualifications
- Previous administrative, customer service, or office support experience preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Proficient with Microsoft Office, including Excel, Word, and Outlook
- Experience with SAP is a plus but not required
- Positive attitude with a willingness to learn new systems and processes
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Graham Personnel Services