Customer Service Representative

Overview:

Shifts Available: Days

Employment Type: Full-time

Hours: 8-hour shifts

Location: Harlingen Central Billing Office – Harlingen, TX

Responsibilities:

• The Customer Service Representative is a high level customer service position that is one of the first lines of communication within the department.
• The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner.
• The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications:

1. High School Diploma or Equivalent.
2. Previous Customer Service or Medical Office experience preferred.
3. Intermediate Computer skills
4. Experience with Microsoft office –intranet and word documents.
5. Ability to effectively communicate in English both orally and in writing.

Pay Transparency:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status: Full Time Shift: Days Equal Employment Opportunity: