Job Description
Customer Service Representative I - New York, NY - Contract - $15.68-$22.40 Per Hr
Join our expanding team in a contract position as a Customer Service Representative I in New York, NY. This role involves providing exceptional support to customers via email and resolving issues related to our consumer products. The position requires strong communication skills and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Respond to customer inquiries via email.
- Troubleshoot issues related to consumer products.
- Provide basic support and escalate critical issues to the technical team.
- Educate users on self-service options.
- Contribute to additional projects as assigned.
Qualifications
- Interest in working in a fast-paced environment.
- Exceptional organizational skills and attention to detail.
- Strong technological aptitude and ability to remain calm under pressure.
- Passion for the hospitality industry.
- Experience in front-line customer service.
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).
Benefits
Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)
Onboarding Expectations
Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)
EEO Statement
Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)
#LI-SB3
Numbers & Facts
| Location | New York, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $15.68–$22.40 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.mitchellmartin.com |
About Company
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder