We are seeking a reliable and customer-focused Customer Service / Operations Assistant to support daily customer service and administrative operations for a growing company in Napa.
Responsibilities:
Answer incoming calls and assist customers with inquiries
Track orders, shipments, and delivery status
Coordinate shipment updates and delivery changes
Communicate with carriers and customers to resolve issues
Monitor shipment exceptions and customer requests
Perform data entry, filing, scanning, and general administrative tasks
Support the operations team with day-to-day activities
Qualifications:
Previous customer service or administrative experience
Strong communication and phone skills
Excellent organizational and multitasking abilities
Basic computer proficiency including Microsoft Office
Logistics, shipping, warehouse support, or wine industry experience is a plus
Schedule: Monday-Friday
8:00 AM - 4:30 PM
Compensation: $21.00 per hour
#PartnersProfessional
Numbers & Facts
Location
American Canyon, CA
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Logisticsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Resolve Customer Issuesunmatched
Shipping/Receivingunmatched
Telephone Skillsunmatched
Warehousingunmatched
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