Customer Service Representative

Criterion Plumbers LLC – Idaho Falls, ID"The Standard for Excellence"WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES (On Site)RequirementsShift: Full-time, Monday - Friday, 9 a.m. - 6 p.m.Must have flexible availability, including weekends and some nights.Must have practical customer service experience.Must have strong communication skills, including a pleasant phone demeanor.Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.Must be able to utilize phone, cell phone, text, email, and internet at a high level of expertise.Service Titan Platform Experience preferredMust be motivated to work independently and multitask.Dispatching experience preferredHigh school diploma or equivalentBenefitsCompensation: Competitive hourly rate + performance bonuses. You can earn up to $25.00 hourly, depending on experience (DOE)Training and development toward your futureMedical InsuranceVision / Dental insurance optionsPaid training timePaid holidays and vacations (PTO starts after 90 days and grows from there)