Job Description
Role: Customer Service Representative
Location: Indianapolis, IN (Onsite)
Duration: 6+ Month
In-person Interview
Job descriptions:
The Hoosier Lottery Customer Service Representative will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. Individuals will work an average of 22 hours per week at the Hoosier Lottery Headquarters.
Job Responsibilities:
Location: Indianapolis, IN (Onsite)
Duration: 6+ Month
In-person Interview
Job descriptions:
The Hoosier Lottery Customer Service Representative will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. Individuals will work an average of 22 hours per week at the Hoosier Lottery Headquarters.
Job Responsibilities:
- Greet customers upon arrival in the Claims Center;
- Ensure all proper documentation is presented prior to claim processing.
- Sell lottery products daily including scratch and draw game products;
- Assist with nightly closing process when needed.
- Provide shift coverage for staff benefit time.
- Other duties as assigned.
- High School diploma or equivalent;
- Excellent customer service skills;
- General knowledge of and ability to operate a telephone and cash register;
- Basic knowledge of clerical procedures, methods, and principles;
- Proficient with modern office equipment including computers, fax machines, and scanners
- High School Diploma or Equivalent.
- Prior administrative clerical experience.
- Demonstrated customer service experience.
- Basic phone, register, and office equipment experience.
- Experience with nightly closeouts, cash counts and deposit prep.
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
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