Customer Service Representative

Customer Service Representative - Jacksonville, FL - Contract - $13-23 Per HR

Join our dynamic team as a Customer Service Representative in the vibrant region of the Midwest. This contract position offers a structured Monday through Friday schedule with no anticipated overtime. You'll be responsible for managing orders, providing top-notch customer service, and ensuring compliance with export regulations. Proficiency in general office applications is essential, and training will be provided for specific systems.

Key Responsibilities

• Process and manage export orders using a generic order management system.
• Coordinate with internal departments to ensure order fulfillment meets deadlines.
• Respond to customer inquiries via phone and email promptly.
• Prepare and request necessary export certifications and documentation.
• Collaborate with logistics teams to schedule and track shipments.

Qualifications

• High school diploma or equivalent.
• 0-3 years of experience in customer service, sales support, or administrative roles.
• Strong telephone, email, and interpersonal communication skills.
• Proficiency in general office applications.
• Ability to work in a fast-paced environment and manage multiple priorities.

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)

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