Customer Service Representative - Kennewick, WA

The Management Group, Inc

Kennewick, WA

JOB DETAILS
SALARY
$19–$21 Per Hour
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Hospitality Construction, Housekeeping/Cleaning, Organizational Skills, Service Delivery, Telephone Skills
LOCATION
Kennewick, WA
POSTED
1 day ago

Title: Concierge

Location: Kennewick, WA
Salary: $19 – $21/hour (DOE)
Schedule: Part-time, 20-30 hours weekly, weekends required

This is not your typical front desk position. At Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.

What You’ll Be Doing

  • Greet residents and guests and serve as the main point of contact

  • Monitor amenities and keep all spaces clean, organized, and guest-ready

  • Support events, reservations, and resident activities

  • Respond to calls, emails, and inquiries professionally

  • Enforce community guidelines and report concerns

  • Coordinate with onsite teams to maintain a safe, high-quality experience

What We’re Looking For

  • You don’t need to come from luxury hospitality, but you do need to bring the energy.

  • Customer service, hospitality, concierge, or front desk experience preferred

  • Comfortable working in a fast-paced, people-facing environment

  • Strong communication skills and presence

  • High attention to detail

  • Ability to multitask without losing composure

  • Naturally friendly, but still professional

Apply today to secure your spot.

About the Company

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The Management Group, Inc

The Management Group, LLC (TMG) is a full service real estate asset management provider. Comprised of professionals from the multifamily, retail, construction and development sectors, TMG is dedicated to leveraging technology and best practices across sectors to simplify every interaction between our service and the end customer. In 2015, The Residential Group and Euramex National partnered to establish The Management Group, LLC (TMG), a full service management company built on 30 years of experience, systems and best practices. Combining the principles of an owner managed philosophy with the flexibility and innovation driven systems of a fee management organization, TMG is dedicated to finding new and creative ways of increasing the net return on investment to asset owners and investors while maintaining the health and viability of its managed assets for long term grown. With teams dedicated to both commercial, industrial, and multifamily assets, TMG leverages individuals experience from varying sectors to promote sustainable growth across all of its portfolios. Guided by the principle that simpler is better,The Management Group's mission is to increase the core value of managed real estate assets by leveraging technology and innovation to streamline operations and improve the customer experience.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Real Estate/Property Management
WEBSITE
http://www.tmg-atl.com