Customer Service Representative

FASTSIGNS

Lacey, WA

JOB DETAILS
SKILLS
Customer Support/Service, Health Insurance, High School Diploma, Order Processing, Organizational Skills, Problem Solving Skills, Project Tracking, Retail, Sales, Time Management, Training/Teaching
LOCATION
Lacey, WA
POSTED
30+ days ago

Benefits:

  • Paid time off
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development

We're looking for a Customer Service Representative to join our team at FASTSIGNS in Lacey. We're a locally owned shop with a small team, and we work closely together to help businesses create signage that makes an impact.

Benefits:

  • Competitive Pay
  • Paid Vacation and Holidays
  • Opportunity for commission-based earnings as you grow in the role
  • Ongoing Training Opportunities

A Successful Customer Service Representative Will:

  • Be the first point of contact for new and existing customers in our FASTSIGNS Center
  • Learn how to create quotes, enter orders, and keep projects on track
  • Communicate with customers by phone, email, and in person
  • Work closely with the team to meet deadlines and keep jobs moving
  • Build strong relationships and turn new customers into repeat clients

Ideal Qualifications for Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Comfortable working in a fast-paced environment

If you enjoy working with people, helping solve problems and come up with solutions, and being part of a small team, we'd love to hear from you.

About the Company

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FASTSIGNS