Customer Service Representative (Licensing Support Provided)

Join the Araf Evans State Farm team in Omaha!

We're a friendly, busy State Farm office in Westwood Plaza (12005 W Center Rd, near 120th and Center), and we're looking for a Customer Service Representative who loves helping people. A lot of our customers are brand new to Omaha, moving here for Offutt, UNMC, Creighton, and other big employers in town, so you'll be the person who makes their move a little easier.

What you'll do

• Be a warm first voice for customers on the phone, by text, and in the office
• Help customers with policy questions, changes, billing, and claims support
• Do policy reviews and help people find coverage that fits their life
• Follow up with new and existing customers and build long-term relationships
• Keep our office organized and running smoothly with the rest of the team

What we're looking for

• Customer service or sales experience (restaurants, retail, banking, and route sales all count!)
• Clear, friendly communication and a positive attitude
• Comfortable with computers and learning new systems
• Willing to get your Nebraska Property & Casualty and Life & Health licenses within your first 30 days. No license yet? No problem. We'll support you through it.
• Reliable and able to work in the office Monday through Friday, 9:00 to 4:30

What you'll get

• Base pay of $40,000 to $65,000 a year, plus commission
• Help getting licensed and on-the-job training
• A supportive, close-knit team and real room to grow

Ready to learn more? Apply here, or call or text us at (402) 884-1885. We'd love to meet you!

Araf Evans - State Farm Agency is an equal opportunity employer. Team members are employed by the agent, not with State Farm Insurance Companies.