Customer Service Representative

Douglas Blevins Agency
  • Loganville, Georgia
  • $30,000–$39,000 Per Year
  • Autofill and Review
2 days ago

Job Description

Benefits:
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES  www.dougblevinsagency.comHall Of Fame inducted insurance agency & voted Best of Georgia for all insurance agencies 2025!Starting pay $30,000-$39,000Benefits/Perks
  • Competitive compensation
  • Annual incentive reward trip for top performers to beautiful destinations in the southeast
  • Continuous training and support throughout your career with Alfa
  • Opportunities for advancement
  • World class training/development and mentors.
Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.
Job Summary
Prime candidates at ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES are team players that take exceptional pride in the company they represent, the products they sell and in providing superior, concierge customer service. They assist the agency in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent, Doug Blevins and not Alfa Insurance. This role at our agency would consist of answering phones, administrative tasks, assisting clients, insuring client relationships are handled to our standard, strengthening client relationships, etc. More information on our award winning agency and team can be found at www.DougBlevinsAgency.com
Responsibilities 
  •  Build relationships with policy holders and handle their accounts with our white glove, concierge type fashion.
  • Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
  • Provide support to the agent, agency and policy holders as needed.
  • Strengthen agency culture and grow to talk on more responsibilities.
  • Ensure effective operation of the agency including but not limited to: customer service, attention to detail, making the office run more efficiently.
Qualifications
  • A high school diploma or equivalent required
  • Ability to attain Insurance property and casualty license
  • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
  • Team player with a positive, professional attitude.  
Compensation: $32,000.00 - $39,000.00 per year

Numbers & Facts

LocationLoganville, Georgia
Salary$30,000–$39,000 Per Year

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Mentoringunmatched
  • Microsoft Officeunmatched
  • Multiplatform/Cross-Platformunmatched
  • Operations Managementunmatched
  • Policy Developmentunmatched
  • Property and Casualty Insuranceunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Training/Teachingunmatched

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