Customer Service Representative

Are you the kind of person who can brighten someones day with just your voice?

Do you love talking to people, solving problems, and spreading good vibes? We're looking for a friendly, outgoing, and energetic person to join our team as an Insurance Customer Service Representativesomeone who can make our clients feel cared for and confident every time they call or message us.

No prior experience is necessary

Salary Range: $16.00 - $18.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Home/Work Life Balance

Appreciation Lunches

One on One Training

Birthday Celebrations/Time Off

Team Building Events

Responsibilities

• Chatting with customers and making them feel heard, supported, and understood.

• Helping with questions about policies, billing, claims, and morealways with a smile.

• Translating insurance speak into plain English that actually makes sense!

• Updating customer info and keeping things organized.

• Following up with customers to make sure theyre happy and everythings been taken care of.

• Working closely with the rest of our fun, supportive team to keep things running smoothly.

• Youre a people-person through and throughfriendly, upbeat, and easy to talk to.

• Youre a great communicator who can stay calm and positive under pressure.

• You love solving problems and helping peopleit just comes naturally.

• Youre comfortable using a computer and learning new systems.

• Customer service experience is a big plus; insurance knowledge or a license is even better (but we can help you get there!).

• License P & C (If not licensed we will fully reimburse you to get license)

• License Life & Health